Important Questions You Need to Ask Your Residential Movers Serving Jackson

by | Sep 27, 2016 | Moving

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It is not uncomm on to hear someone complaining about a move they’ve had in the past after using less than adequate residential movers. Jackson moving customers, if they utilized such a provider, may end up with damaged goods, frustrating delays, and unprecedented costs among other issues that left moving customers at their wit’s end. The following are some of the things you need to clarify with the moving company before relocating.

Experience and Reputation

How long have they been in service? An experienced company can anticipate issues and solve problems much faster than a new one.

Also consider the reputation of the company. Find reviews online from sites like BBB, Yelp, etc. Can they give you references from their previous customers? You can get an idea on the level of service they can deliver from such references.

Logistics, Deliver and Service

You need to ask the residential movers in Jackson some of these questions to determine whether they can deliver on time.

Do they have a single point of contact? This facilitates communication between the moving customer and the company. A single point of contact is a person, or group of people, who are dedicated to updating you on details concerning the move.

Do they have a delivery window? A delivery window is a time frame that some residential movers use. It gives moving customers with an idea on when they’ll be arriving at the new destination. The delivery window can be a few hours and sometimes it can be up to more than a week. You will therefore need to find out if they are restrictions imposed by the landlord at your new premises on when you can move in.

Packing

When relocating to new premises, you’ll need to pack your valuables in proper boxes and containers. Here are a few questions to ask.

  • Do they provide packing materials such as boxes, tapes, and markers?
  • Is there an additional cost for packing or is it included in the package?
  • Do they have special packing materials for fragile and expensive pieces such as antiques and artwork?

Always ask questions and seek clarifications from residential movers in Jackson. Good communication and the ability to answer questions conclusively is a good sign of professionalism on the part of the moving company.