The warranty on your Mercedes is expired, giving you the choice of using the dealership or an independent shop for Mercedes auto repair near me.
Communications
The dealership service manager usually acts as a liaison, between the technician and the customer. At the independent shop, you relate your automotive issues directly to the person making the repairs. A dealership tech’s first obligation is to the dealership. An independent tech’s first obligation is to the customer.
Competence
Dealership technicians work on Mercedes exclusively. Working on a variety of makes doesn’t mean an independent tech isn’t competent to fix a Mercedes.
Parts
The dealership will use replacement parts (OEM) directly from Mercedes. If the needed part is back-ordered the car could be laid up indefinitely. An independent shop has the choice of using OEM or more readily available aftermarket parts. Some aftermarket parts are reverse-engineered, OEM parts which makes them better than factory parts.
Cost
The dealership has greater overhead than the independent shop, so the dealership must charge more for repairs. A Consumer Reports survey found most Mercedes owners prefer independent shops over dealerships for the lower repair bills.
Learn More
Based in the greater Fort Worth area German Drive services a variety of imports including Mercedes. Visit German Drive today for more information, or connect with us on Facebook.
